I have a doll with broke neck that happened during shipping and they gave me the runaround and I still haven't been compensated.
I have a doll with a broken arm, by just posing it. Not forcing anything.
I have a doll with a hole inside that leaks the water-based lubricant into the inside of the doll which rusts the skeleton. I can't use it anymore. It leaks rusty water out of the vagina and anus holes. Attractive, huh?